Yellowpop Co., Ltd. (hereinafter referred to as the "Company") complies with relevant laws and regulations related to personal information protection, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, the Protection of Communications Secrets Act, and the Telecommunications Business Act. The Company establishes and discloses this Privacy Policy to protect users' rights and interests. This policy is available on the in-game customer center and homepage. It may be updated due to changes in laws or internal policies, and any updates will be announced through the customer center or homepage.
This Privacy Policy includes the following:
A. Items Collected
Nickname, device information (model name, OS version, device ID), carrier information, store information, game version, service usage records, access logs, cookies, payment records, purchase information, promotion/event participation records, IP address.
Additional data may be collected when using external platforms:
Google: user identifier, profile image, profile name
Identity verification values (CI) may be processed when required.
Email, phone number, and address may be collected for customer support and promotions.
Name and resident registration number may be collected for tax processing.
B. Collection Methods
Collected through user consent during service registration
Separate consent for promotions/events
Automatically collected through partner platforms
Collected when voluntarily provided during customer support
C. Refusal of Collection
Users may refuse data collection; however, some or all services may be limited.
The Company does not use personal information beyond the stated purposes without prior consent.
A. Service Provision and Billing
Content delivery, event notifications, identity verification, payment processing
B. User Protection
Identity verification, fraud prevention, dispute handling
C. Marketing and Service Improvement
New service development, customized services, statistics, promotions
The Company does not share personal data without consent except:
- When consent is given
- When required by law
- For statistical or research purposes in anonymized form
Inactive accounts (1 year) may be deleted or separated.
Data is retained during membership and deleted when no longer needed.
Certain records are retained per law:
- Transaction records: 5 years
- Complaint records: 3 years
- Login records: 3 months
Data is deleted after use:
- Paper: shredded or incinerated
- Digital: permanently deleted
Users can view, edit, or delete personal data anytime.
Withdrawal may limit service usage.
For users under 14, guardian consent is required.
Cookies are used to improve service.
Users can refuse cookies, but some services may be limited.
The Company implements security measures:
- Protection against hacking and viruses
- Access restriction and staff training
- Secure storage and access control
Changes will be announced at least 7 days in advance.
This policy does not apply to external linked websites.
Supplementary Provision
Effective from January 1, 2025